Senior Engineer-Cloud & Infra Management
BengaluruFull-time2–4 yrsPosted 1 week ago
Mid-level DevOps and cloud role at LTIMindtree in Bengaluru. Needs 2–4 years.
About the role
The Support Engineer provides businesscritical support to Azure customers worldwide through email and phone As a subject matter expert in Azure services and commerce platforms the role involves troubleshooting low level technical and billing issues delivering timely resolutions and ensuring an exceptional customer experience
What you'll do
- Provide support for Azure Platform services commerce systems billing and accountrelated issues
- Communicate effectively with customers to gather information explain next steps and provide timely updates
- Support OrdertoCash operations invoicing payment transactions and online service processes
- Collaborate with crossfunctional teams to drive issue resolution and customer satisfaction
- Escalate complex issues when specialized expertise is required
What you need
- Azure