Senior Specialist - Package Implementation
BengaluruFull-time8–12 yrsPosted 1 week ago
Leadership software engineering role at LTIMindtree in Bengaluru. Needs 8–12 years and a B.Tech, B.E. or B.Sc.
About the role
This role will lead the design implementation and optimization of ServiceNow IT Operations Management capabilities including Discovery Service Mapping Event Management and CMDB governance within a complex enterprise environment
What you'll do
- Serve as the technical expert for ServiceNow ITOM capabilities including Discovery Service Mapping Event Management Certificate Management and CMDB integration
- Configure tune and troubleshoot ServiceNow Discovery including MID Server configuration credential management patterns probes and sensors and discovery error resolution
- Maintain CMDB integrity through identification and reconciliation rules data normalization relationship mapping and alignment with CMDB governance and ITIL best practices
- Discover and manage cloud resources in GCP including cloudnative services dynamic infrastructure and integration of cloud assets into the ServiceNow CMDB
- Design and implement automation using ServiceNow workflows Flow Designer APIs and integrations with monitoring and infrastructure tools
What you need
- ServiceNow
- Travel booking
- ITIL
- GCP
- Root cause analysis
- Reconciliation