Systems Developer
BengaluruFull-timeJunior levelPosted over a month ago
Software engineering role at M-264680 Pharmaceutical Product Development Spain SL in Bengaluru.
About the role
The Systems Developer provides L2 technical support and engineering ownership for business-critical automation solutions built using Microsoft Power Platform and RPA technologies. The role investigates complex failures, performs root-cause analysis, implements fixes, supports application and infrastructure changes, and improves the reliability and maintainability of the automation portfolio.
What you'll do
- Provide L2 technical support for production automation solutions and own issues escalated from L1 through diagnosis, remediation, validation and closure
- Analyze automation code, logs, exception handling, integrations, data and dependent application behavior to determine root cause
- Troubleshoot and resolve production defects and implement permanent fixes for recurring automation failures
- Assess the impact of application patches, upgrades, migrations, infrastructure changes and configuration changes across the automation portfolio
- Plan and support regression testing for impacted automations and provide technical support during BAT/UAT, deployment and hypercare
What you need
- RPA
- Root cause analysis
- Regression testing