Senior Specialist Order Management
PuneFull-time10–18 yrsPosted 5 days ago
Closed
Leadership operations role at Magnum ICC IN Service Co in Pune. Needs 10+ years and a B.Com, BBA or B.Tech.
About the role
The Sr. Specialist is responsible for the day-to-day operational excellence and delivery of the Invoice-to-Cash lifecycle across the global regions. This role acts as a critical bridge between global process standards and regional execution, ensuring that the Third-Party Service Provider (3PSP) performs O2C activities at the keystroke level with accuracy, timeliness, and compliance with business requirements.
What you'll do
- 1. Operational Oversight & Vendor Management
- 3PSP Coordination: Act as the primary point of coordination and escalation for the 3PSP vendor, ensuring delivery of O2C services including collections
- Audit & Controls: Ensure compliance with internal controls, SOX requirements, credit policies, and data privacy regulations. 4. Technology & Tactical Enablement
- Identify root causes of recurring O2C issues (billing errors, delayed collections, disputes)
- Drive corrective actions with 3PSP and internal stakeholders
What you need
- Accounts receivable
- Learning and development
- SOP writing
- Coordination
- SAP
- SAP HANA
Good to have
- Internal controls
- SOX
- Data privacy
- Demand planning