Implementation Engineer
ChennaiFull-time2–5 yrs9 L–₹13 L a yearPosted 2 weeks ago
Mid-level software engineering role at Mako IT Lab in Chennai. Needs 2+ years. Pays ₹9–13 LPA.
About the role
We are looking for a customer-focused and technically capable Implementation Engineer to join our SaaS Implementation team. The ideal candidate will be responsible for understanding customer requirements, designing practical solutions, configuring SaaS platforms, and delivering successful implementations.
What you'll do
- Customer Discovery & Solution Consulting
- Engage with customers to understand their business requirements, workflows, and implementation objectives
- Conduct requirement-gathering sessions and solution discussions
- Recommend appropriate product features, configurations, and workflows
- Translate business requirements into functional specifications and implementation plans
What you need
- ETL
- Python
- REST APIs
- Onboarding
- Process improvement
- LLMs
Good to have
- SQL
- Git
- Salesforce
- CRM
- HubSpot
- Postman