Junior Executive-Sales and Services

About the role

Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions. Understand & handle queries and complaints of the customer and address them with the right solution. Gather feedback from customers or prospects and share it with the Manager for business improvement.

What you'll do

• Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit
• Greet and receive customers in a welcoming manner, engage with them to understand their requirements
• Drive sales through the engagement of customers through suggestive selling by building their confidence
• Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach
• Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact

What you need

• Sales
• Retail sales
• Cross-selling
• Customer service