Senior Executive-Sales & Services
KolkataFull-time4–5 yrsPosted 1 week ago
Mid-level sales role at Malabar Group (Malabar Gold & Diamonds) in Kolkata. Needs 4–5 years and a degree.
About the role
Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.
What you'll do
- Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit
- Greet and receive customers in a welcoming manner, engage with them to understand their requirements
- Drive sales through the engagement of customers through suggestive selling by building their confidence
- Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach
- Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact
What you need
- Sales
- Retail sales
- Cross-selling
- Customer service
- Product knowledge
- Visual merchandising
Good to have
- SOP writing
- Performance management
- Tally