REMOTE (INDIA)- Marketing Ops Manager

About the role

We are searching for experienced and dynamic candidates for the position of Senior Marketing Operations Manager who will oversee process management, technology infrastructure, data & analytics, and brand compliance awareness of Marrina Decisions.

What you'll do

• Markets products by managing staff, researching, and developing marketing plans, maintaining response operations, and maintaining quality ratings
• Maintains customer response operations by establishing work schedules, and assigning employees, and providing backup
• Maintains quality service by establishing and enforcing standards, training representatives, monitoring calls, surveying customers, and evaluating outcomes
• Resolves customer problems by training telemarketing service representatives to maintain reference manuals and dialogue guides, provide information, and answer questions
• Maintains work process flows by coordinating information and requirements with related operational departments and participating with and providing resources to business…

What you need

• Marketing automation
• Data analysis
• HTML
• Surveying