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Front Office Executive

VisakhapatnamFull-time1–4 yrsPosted 3 days ago

Junior hospitality role at Marriott in Visakhapatnam. Needs 1+ years and a diploma.

About the role

Enter Marriott Rewards information. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary.

What you'll do

  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Ensure rates match market codes, document exceptions
  • Follow up to ensure requests have been met
  • Process all payment types, vouchers, paid-outs, and charges

What you need

  • Front office
  • POS

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