Guest Relations Manager
HyderabadFull-time2–5 yrsPosted 3 days ago
Mid-level hospitality role at Marriott in Hyderabad. Needs 2+ years and a diploma.
About the role
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
What you need
- Guest service
- Hospitality
- Front office
- Customer service
- SOP writing
- Performance management