Supervisor-Housekeeping
MumbaiFull-time1–4 yrsPosted 3 days ago
Junior hospitality role at Marriott in Mumbai. Needs 1+ years and a diploma.
About the role
Document and resolve issues with discrepant rooms with the Front Desk. Complete required paperwork. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.
What you'll do
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- Assist Housekeeping management in managing daily activities
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
- Prepare, distribute, and communicate changes in room assignments
What you need
- Housekeeping
- Front office
- POS