Senior Specialist
MumbaiFull-timeHybrid5–9 yrsPosted yesterday
Senior customer support role at Marsh McLennan in Mumbai. Needs 5+ years. Hybrid.
About the role
We are seeking a talented individual to join our IKS team at MMIPL Mumbai. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. The strategic risk services have a particular emphasis on Business Continuity Management. The purpose of this role is to help deliver projects and through the building and maintenance of effective client relationships aid the development of business.
What you'll do
- Advising clients in transforming business continuity, crisis management, emergency management and disaster recovery solutions
- Driving operational and technical resilience solutions to meet the current threats and enable timely business recovery
- Performing BIA, RA for client processes, engaging in BCM assessments; resilient process and technology design, operational and service enhancement processes
- Managing and providing oversight to the engagement lifecycle
- Contributing to the eminence of the MMIPL’s BCM team
What you need
- Customer service
- VBA
- MS Office
- Power Apps
- PowerPoint
- Python
Good to have
- R
- Tableau