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Territory Service Manager

GurugramFull-time9.9–13.5 yrsPosted open since dec 2025

Leadership sales role at Maruti Suzuki India in Gurugram. Needs 9.9–13.5 years and a B.Tech, B.E. or diploma.

About the role

We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory.

What you'll do

  • Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc
  • Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio
  • Handling critical customer complaints and technical issues of the territory
  • Managing technical campaigns and recalls
  • Improving customer experience by implementation of SAS in workshops

What you need

  • Channel sales
  • Negotiation
  • Financial statements
  • Working capital
  • Sales
  • Communication

Good to have

  • SAS

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