Senior Virtual Relationship Manager.Business Banking-VRM SME
RemoteFull-time3–5 yrsPosted 5 months ago
Mid-level finance role at Mashreq Careers. Needs 3–5 years and a B.Com. Remote.
About the role
JOB DESCRIPTION –Senior Virtual Relationship Manager and Virtual Relationship Manager - Business Banking Senior Virtual Relationship Manager / Visual Relationship Manager Manage a set of existing Platform/Neobiz relationships through outbound calling channels. To achieve assigned financial and non-financial target by calling the customers.
What you'll do
- Manage a set of existing Platform/Neobiz relationships through outbound calling channels
- Achieve assigned financial and non-financial target by calling the customers
- Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products
- Responsible for quality & soundness of assigned Platform/Neobiz (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc)
- Providing Excellent Customer Service to customer
What you need
- Negotiation
- KYC
- AML
- Working capital
- Cross-selling
- Reporting
Good to have
- Due diligence
- SOP writing
- Complaint handling
- Root cause analysis