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Fraud Operations Specialist

ChennaiFull-time2–4 yrsPosted 1 week ago

Mid-level risk role at Match Me Resume Match | Citi in Chennai. Needs 2–4 years.

About the role

Fraud Operations Specialist at Match Me Resume Match | Citi. Perform complex fraud investigations with minimal supervision.

What you'll do

  • Perform complex fraud investigations with minimal supervision
  • Respond to complex customer requests that may not be covered by established procedures
  • Identify potential fraud, by assessing the validity and applicability of previous/similar experiences and evaluating options in unique situations
  • Resolve highly complex issues directly with client, or third parties
  • Drive organizational change through innovation and process improvement, eliminating friction points for team

What you need

  • Reporting

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