Analyst - Blue Yonder
HyderabadFull-time3–6 yrsPosted 1 week ago
Mid-level analyst role at Mattel in Hyderabad. Needs 3+ years and a B.Tech, B.E. or B.Sc.
About the role
We are seeking an experienced Blue Yonder (BY) Warehouse Management System (WMS) Production Support Analyst to provide L2/L3 support for warehouse operations supporting DTC (Parcel) and B2B fulfillment environments.
What you'll do
- Production Support & Incident Management
- Provide Level 2 / Level 3 production support for BY WMS environments
- Monitor WMS production jobs, interfaces, and health systems
- Troubleshoot and resolve issues impacting warehouse operations, order processing, and shipping workflows
- Investigate production incidents and perform root cause analysis (RCA)
What you need
- SQL
- WMS
- Warehouse operations
- ERP
- Root cause analysis
- JIRA
Good to have
- ITIL
- ServiceNow