Assoc Engineer Quality
PuneFull-timeJunior levelPosted today
Engineering role at Medline in Pune. Needs a B.Tech or B.E..
About the role
Responsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting.
What you'll do
- Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time
- Issue replacements, credits, or RGA’s as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation
- Run monthly or quarterly complaint trend reports per SOP
- Coordinate stock checks and rework of product as required in response to complaints
- Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective action reports and follow up to ensure corrective…
What you need
- PowerPoint
- Complaint handling
- SOP writing