Deputy General Manager – Global Logistics and Customer Business
BengaluruFull-time15–20 yrsPosted over a month ago
Leadership customer support role at Mercedes-Benz AG in Bengaluru. Needs 15–20 years and an MBA, B.Tech or B.E..
About the role
MBRDI is the largest engineering and digital hub for Mercedes-Benz outside headquarters, driving innovation across product development, operations, and customer experience.
What you'll do
- As Deputy General Manager – Global Logistics and Customer Business (GCSP@MBRDI), you will lead a team of professionals across logistics and customer business functions
- Driving transformation for Global Logistics business covering Inbound, Outbound, Warehouse and Transport Management, Claims & Returns
- Driving ownership with respect to Customer Business in terms of Product Management and end-to-end spare parts availability strategy, ensuring optimal service levels
- Collaborating with various GCSP teams, regional logistics centers and hubs, market organizations to align strategies and execution
- Executing the future roadmap for Global Logistics and Customer Business, including Process Redesign, Automation, AI-driven efficiency measures and smart solutions
What you need
- Logistics
- Customer service
- Demand planning
- Sales
- Machine learning
- Communication