Head of ERP O2C Order Management
BengaluruFull-time12–22 yrsPosted 2 months ago
Leadership operations role at Merck KGaA (MilliporeSigma / EMD) in Bengaluru. Needs 12+ years and a B.Tech or B.E..
About the role
This role typically involves leading a team, managing projects, and ensuring smooth operation of all Global SAP ERP systems and their related processes. In the Sales topics you are responsible for providing state-of-the-art solutions and services for our customers. This includes assessing the implementations and following established processes to meet customer demands.
What you'll do
- Ensure customer satisfaction through proper solution design delivery and applications life cycle management while maintaining necessary internal (process
- Manage operational support projects and change initiatives through the project life cycle, ensuring delivery to required time, cost & quality
- Provide technical support and troubleshooting for data issues and incidents
- Support SAP Deployments, Acquisitions and Divestitures, Continuous Improvements projects
- Managing, Owning and Driving team in securing deliver of customer demands on time
What you need
- ERP
- Accounts receivable
- SAP SD
- SAP ABAP
- SOP writing
- SAP
Good to have
- Data privacy