Account Manager - US | SaaS | Bangalore | 4-8 years exp.
BengaluruFull-time4–8 yrsPosted 1 week ago
Senior account management role at Michael Page India in Bengaluru. Needs 4+ years.
About the role
Understand customer business goals and align solutions to drive value Advocate for customer needs internally to improve product and service offerings 4- 8 years of experience in Account Management in a SaaS. Proven track record of achieving revenue targets ( upsell, cross sell ) and customer retention goals
What you'll do
- Serve as the primary point of contact for assigned customer accounts
- Build and maintain strong, long-term relationships with key stakeholders
- Identify upsell and cross-sell opportunities within existing accounts
- Own account renewals and ensure high retention rates
- Develop and execute account plans to maximize revenue growth
What you need
- CRM
- Cross-selling
- Sales
- Negotiation
- Upselling
- Customer success