Founding Account Manager ( US) | Series A | Bangalore
BengaluruFull-time4–10 yrsPosted 1 week ago
Senior account management role at Michael Page India in Bengaluru. Needs 4+ years.
About the role
Gather customer feedback and advocate for product improvements and roadmap enhancements. 4-10 years of experience in Account Management Proven experience managing and growing B2B customer accounts. Experience working with customers in the US market. Comfort working in an ambiguous, hands-on, and highly collaborative setting
What you'll do
- Own and grow a portfolio of US-based customer accounts, driving customer satisfaction, retention, and long-term success
- Build trusted relationships with key stakeholders and act as the primary post-sales point of contact
- Drive renewals, identify expansion opportunities, and contribute to revenue growth through upsell and cross-sell motions
- Partner closely with Sales, Product, and Leadership teams to ensure customer needs are addressed and business outcomes are delivered
- Help build and scale the account management function by establishing processes, playbooks, and best practices
What you need
- Sales
- Cross-selling
- Upselling
- Communication