Product Consultant
MumbaiFull-timeHybrid3–4 yrsPosted over a month ago
Mid-level consulting role at Morningstar in Mumbai. Needs 3–4 years. Hybrid.
About the role
Morningstar seeks a Product Consultant to join our Global Client Support team for supporting Morningstar’s research and analytical products. This will be a key role in our mission to provide exceptional client experience by helping advisor/retail/institutional clients use our products to meet their goals.
What you'll do
- Apply a professional, timely, and proactively approach to escalated issues and calls
- Regularly follow up internally and externally for all outstanding client queries and requests
- Meet required service levels for the process
- Demonstrate and promote strong client advocacy
- Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary
What you need
- Excel
- Mutual funds
- Research