People Technology Service and Experience Product Manager
BengaluruFull-timeMid levelPosted 1 week ago
Mid-level product management role at Mott MacDonald in Bengaluru.
About the role
The People Technology Service & Experience Product Manager will provide accountable ownership for the People Service & Experience portfolio, ensuring that global People services, employee and manager journeys, case management, knowledge, self-service and lifecycle automation are governed, prioritised, optimised and developed in line with business priorities.
What you'll do
- The People Technology Service & Experience Product Manager will provide accountable ownership for the People Service & Experience portfolio
- Reporting to the Group People Technology Manager, you will lead and develop the Service & Experience product team and work closely with the People Technology Portfolio &…
- Work with People teams, business regions, IT, Security, Finance, Procurement, Enterprise Architecture, external partners and suppliers
- The portfolio initially centres on ServiceNow HRSD and is expected to include Qualtrics and colleague-listening capabilities
- Own the product strategy, roadmap, backlog, performance and continual improvement of the Service & Experience portfolio
What you need
- Product strategy
- Stakeholder management
- ServiceNow
- SuccessFactors
Good to have
- User flows
- Agile
- ITIL