Engineer
ChennaiFull-time1–2 yrsPosted 1 week ago
Junior engineering role at Movate in Chennai. Needs 1–2 years and a degree.
About the role
Log, prioritize, and escalate support issues and requests. Develop and maintain strong client relationships to ensure high-level customer service. Resolve 1st line support issues via telephone and remote support. Analyze network trace information. Manage individual workstreams using Salesforce.
What you'll do
- Develop and maintain strong client relationships to ensure high-level customer service
- Resolve 1st line support issues via telephone and remote support
- Analyze network trace information
- Manage individual workstreams using Salesforce
What you need
- TCP/IP
- Salesforce