Engineer
HyderabadFull-time1–2 yrsPosted 1 week ago
Junior customer support role at Movate in Hyderabad. Needs 1–2 years and a degree.
About the role
Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented.
What you'll do
- Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios
What you need
- Customer success
- Communication
- SOP writing