Project Manager
HyderabadFull-time7–9 yrsPosted 1 week ago
Senior project management role at Movate in Hyderabad. Needs 7–9 years and a degree.
About the role
The Quality and Training Manager is responsible for leading the quality assurance and professional development strategies for Tier 1 support teams (Techstop). This role ensures that every Googler receives consistent, empathetic, and effective assistance by implementing the Google Steps of Support (GSOS) framework and leveraging the Quality as a Service (QaaS) platform.
What you'll do
- Responsible for leading the quality assurance and professional development strategies for Tier 1 support teams (Techstop)
What you need
- Data analysis
- Customer success
- ITIL