Specialist
ChennaiFull-time1–3 yrsPosted 1 week ago
Junior customer support role at Movate in Chennai. Needs 1–3 years and a degree.
About the role
Responsible for conducting new hire, remedial, and on-floor training programs Perform Training Needs Analysis (TNA) by assessing existing vs. required skill inventories; design and deploy targeted learning interventions to bridge knowledge and skill gaps across levels Manage the classroom environment in a positive, engaging, and professional manner
What you'll do
- Responsible for conducting new hire, remedial, and on-floor training programs
- Manage the classroom environment in a positive, engaging, and professional manner
- Design and develop curriculum and learning content using instructional design principles
- Design knowledge assessments; track, analyze, and report learner progress
- Ensure a closed-loop feedback mechanism between training and operations/floor teams
What you need
- Customer service
- POS
- Learning and development
- Curriculum development