Team Lead
ChennaiFull-time1–10 yrsPosted 1 week ago
Junior customer support role at Movate in Chennai. Needs 1+ years and a degree.
About the role
? Drive and Manage performance of team on KPI’s ? Handling escalation that and agent/SME is unable to solve on product/process related queries ? Facilitate career development and growth for employees by following effective people management practices ? Responsible to contribute to organizational initiatives by developing specialized knowledge
What you'll do
- Responsible for team’s adherence to process and procedures
What you need
- Customer service
- Communication