Trainee
ChennaiFull-timeFresherPosted 1 week ago
Entry-level customer support role at Movate in Chennai. Open to freshers with a degree.
About the role
Trainee at Movate. Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
What you'll do
- Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues
- Troubleshoot Product, Codes and Configuration issues
- Ensure consistent customer satisfaction
- Document all communication with customers in the CRM
- Interface with international customers
What you need
- Customer service
- Voice process
- CRM
- Communication