Trainee
HyderabadFull-timeFresherPosted 1 week ago
Entry-level customer support role at Movate in Hyderabad. Open to freshers with a degree.
About the role
Deliver high quality customer support via phone, email, chat and social media Assist customers in resolving technical issues Deliver First Call Resolution (FCR) by resolving customer issues during the first contact
What you'll do
- Deliver high quality customer support via phone, email, chat and social media
- Assist customers in resolving technical issues
- Deliver First Call Resolution (FCR) by resolving customer issues during the first contact
- Maintain high customer satisfaction rate
- Assist customers with RMA activities
What you need
- Customer service
- Voice process
- Communication