Trainee
HyderabadFull-timeFresherPosted 1 week ago
Entry-level customer support role at Movate in Hyderabad. Open to freshers with a degree.
About the role
Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses.
What you'll do
- Write detailed, grammatically correct support emails and chat responses
- Communicate complex technical issues to non-technical users in an understandable manner
What you need
- Customer success
- Customer service
- Communication