APAC Workforce Operations Specialist

About the role

The APAC Client Services Operations (CSO) team is responsible for staffing, capacity planning, external workforce management, operational support, management reporting, and process governance across the APAC region. The team acts as a central operational partner to Business Units, Delivery Domains, HR, FP&A, and regional leadership, driving coordination, visibility, and operational efficiency across the organization.

What you'll do

• Manage the end-to-end lifecycle of external consultants across APAC, including recruitment coordination, interview scheduling, onboarding, contract renewals
• Partner with hiring managers, site managers, Alliance Manager, Delivery Domains, HR
• Coordinate candidate pipelines, facilitate interview processes, and manage communications between stakeholders throughout the recruitment and onboarding journey
• Support contract administration activities, including procurement processes, rate approvals, contract renewals, invoicing coordination
• Maintain accurate workforce records, produce staffing and headcount reports, and provide operational insights to support workforce planning and management decisions

What you need

• Excel
• Coordination
• HR operations
• Office 365
• Process improvement
• Reporting

Good to have

• FP&A