SENIOR CUSTOMER SERVICE EXECUTIVE
KolkataFull-time1–4 yrsPosted today
Junior customer support role at Muthoot Fincorp in Kolkata. Needs 1+ years and a degree.
About the role
TERRITORY-I, WEST BENGAL, SOUTH KOLKATA, SOUTH KOLKATA, ZONAL OFFICE EAST, ZO022, METRO, WEST BENGAL
What you'll do
- Ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets
- Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
What you need
- Customer service
- Business development
- Upselling
- Cross-selling
- Communication