Backend Customer Support Executive
GurugramFull-time0–2 yrs2.4 L–₹3 L a yearPosted 6 days ago
Entry-level customer support role at Naruto Travels in Gurugram. Open to freshers; up to 2 years, with a degree. Pays ₹2.4–3 LPA.
About the role
Handle customer queries related to flight bookings, cancellations, and rescheduling. Assist customers with travel-related information and booking issues. Respond to customer queries through email, chat, and calls, as required. Coordinate with airlines, travel agencies, and internal teams. Resolve customer complaints and provide timely solutions.
What you'll do
- Handle customer queries related to flight bookings, cancellations, and rescheduling
- Assist customers with travel-related information and booking issues
- Respond to customer queries through email, chat, and calls, as required
- Coordinate with airlines, travel agencies, and internal teams
- Resolve customer complaints and provide timely solutions
What you need
- Customer service
- Communication