MANAGER - SERVICE DELIVERY
MumbaiFull-time2–5 yrsPosted open since apr 2026
Mid-level customer support role at Network Techlabs in Mumbai. Needs 2+ years and a degree.
About the role
The Manager - Service Delivery is responsible for overseeing the delivery of high-quality services to clients, ensuring that all service level agreements are met. This role involves managing a team, coordinating with various departments, and implementing best practices in service delivery, particularly in the Audio Visual System domain.
What you'll do
- Manage and lead the service delivery team to ensure efficient operations
- Develop and implement service delivery strategies that align with organizational goals
- Monitor service performance and ensure compliance with service level agreements
- Coordinate with clients to understand their needs and provide tailored solutions
- Oversee the installation and maintenance of Audio Visual Systems
What you need
- Problem solving