AWS Technical Architect
RemoteFull-timeSenior levelPosted over a month ago
Senior software engineering role at NeuraFlash, Part of Accenture. Needs a B.Tech or B.E.. Remote.
About the role
AS AN AWS TECHNICAL ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO: Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
What you'll do
- Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform
- Facilitate business process reviews to identify customer requirements and processes
- Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the…
- Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
- Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
What you need
- AWS
- Node.js
- Python
- Java
- Git
- Salesforce
Good to have
- C#
- .NET
- Terraform
- CRM
- CI/CD
- Jenkins