Atlassian Administrator
PuneFull-timeHybrid5–9 yrsPosted 5 months ago
Senior IT support role at New Vision in Pune. Needs 5+ years and Class 12. Hybrid.
About the role
In this role, you will support global customers in building, migrating, and optimizing Atlassian ecosystems that power their daily operations. Working with international teams and clients across the USA and Europe, you will take ownership of Atlassian administration and migration initiatives , helping organizations improve efficiency, collaboration, and service management outcomes.
What you'll do
- Administer and configure Atlassian products such as Jira, Confluence , and Jira Service Management to ensure stable, high-performing environments for customers
- Lead and execute Atlassian migration projects , including Server-to-Cloud, Data Center-to-Cloud, and Cloud-to-Cloud, delivering reliable and secure transitions
- Own day-to-day operational support and system administration activities , resolving incidents, requests
- Optimize Atlassian solutions by configuring workflows, permissions, automation , and performance improvements aligned with customer needs
- Work closely with customers to gather requirements, propose best-fit Atlassian solutions, and implement enhancements that support business goals
What you need
- ITIL
- JIRA
- Confluence
- Power BI
- Azure
- Customer success
Good to have
- ServiceNow