Data Capability Engineer

About the role

Service mapping and asset data are the anchor domain and immediate priority; the durable mandate is data quality across an increasingly AI-centric ITSM platform, where automated systems act on data without a human to catch errors first. A data-capability role, not a security role. Core responsibilities — Anchor domain: Service & asset data (immediate priority)

What you'll do

• Ensure existing service mapping is accurate and current across hosts, servers, and applications
• Engage in the workflows that onboard new applications and capabilities into the CMDB so coverage keeps pace rather than drifting
• Make data consumable without re-verification - the test is whether an engineer or an automated agent can act on a record without re-checking it

What you need

• Power Automate
• ITIL
• Azure

Good to have

• Machine learning