Hungarian-speaking Customer Service Agent in Athens, Greece

About the role

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

What you'll do

• Handle tickets, following support procedures and policies
• Communicate with customers via chat & e-mail, following support procedures and policies
• Follow specified workflows for incident identification, escalation, resolution and closure
• Track and follow cases to ensure they closed in an efficient and timely manner
• Apply a content policy to digital content and execute handling procedures with consistency

What you need

• Customer service
• Problem solving