Support Intermediate
HyderabadFull-time2–4 yrsPosted over a month ago
Mid-level IT support role at Nextpower in Hyderabad. Needs 2–4 years.
About the role
The IT Support Technician will be based in Hyderabad, Telangana and will be responsible for day to day IT helpdesk support including the analysis, acquisition, installation, configuration, implementation, modification and support of computer desktop hardware, operating systems, software, and applications.
What you'll do
- Provide technical support for desktop/computer definition, purchase, configuration, installation, maintenance, and upgrades of computer hardware
- Troubleshoot and Configure: Wi-Fi Connectivity
- Deploy laptops and desktops in a domain environment
- Ensure that tickets are correctly solved before they are set to resolved state
- Ensure that the process and procedures are followed
What you need
- Active Directory
- Hardware
- Office 365
- TCP/IP
- Windows
- Solar
Good to have
- IAM
- PowerShell