Sales Business Analyst

About the role

Serve as a key business analyst supporting the design and delivery of global sales systems and processes. This role is accountable for translating business needs into detailed system requirements, epics, user stories, and use cases. The analyst will work closely with Sales, IT, and cross-functional teams to ensure that platform enhancements and new capabilities are well-defined, prioritised, and aligned to business goals.

What you'll do

• Requirements Gathering & Analysis: Lead discovery sessions with stakeholders to understand business needs and translate them into clear, actionable system requirements
• Process Design & Documentation: Map current and future state sales processes, identifying gaps and opportunities for simplification and automation
• Use Case Development: Create detailed use cases and process flows to support solution design and user experience improvements
• Testing & Validation: Support UAT planning and execution, ensuring that delivered functionality meets business requirements and is fit for purpose
• High-quality, complete, and timely documentation of business requirements and user stories

What you need

• Sales
• Business analysis
• Stakeholder management