e-Client Services
MumbaiFull-time3–5 yrsPosted 1 week ago
Mid-level customer support role at Nomura in Mumbai. Needs 3–5 years and a CA, MBA or B.Com.
About the role
By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Nomura Services, India supports the group’s global businesses.
What you'll do
- First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client issues
- Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client
- Build strong relationships with external and internal stakeholders to maintain an optimal operating model
What you need
- Customer service
- Sales
- Wealth management
- Investment banking