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e-Client Services

MumbaiFull-time3–5 yrsPosted 1 week ago

Mid-level customer support role at Nomura in Mumbai. Needs 3–5 years and a CA, MBA or B.Com.

About the role

By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Nomura Services, India supports the group’s global businesses.

What you'll do

  • First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client issues
  • Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client
  • Build strong relationships with external and internal stakeholders to maintain an optimal operating model

What you need

  • Customer service
  • Sales
  • Wealth management
  • Investment banking

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