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Monitoring Service Oversight Manager

MumbaiFull-time7–13 yrsPosted 4 days ago

Senior pharma role at Novartis in Mumbai. Needs 7+ years.

About the role

Primary contact for Functional Service Providers (FSP) and other monitoring service vendors to assure adequate quality of the services & performance in Novartis sponsored clinical trials. Responsible for resource management, aligns with FSP line managers for CRAs to allocation of trials, sites.

What you'll do

  • Primary point of contact for country FSP line management and other vendors providing monitoring services
  • Develops FSP resourcing strategy and aligns it with vendor line management (for CRAs and other vendor resources)
  • Oversees country trial site activation, enrolment, data flow and timeline commitments are delivered per established trial objectives
  • Oversees monitoring quality, timely data entry and issue resolution including of CRA oversight visit performance
  • Collaborates with CRA Manager and other internal stakeholders for country resource strategy. Hiring, training, development and retention of assigned internal CRAs if any

What you need

  • Clinical research
  • Communication

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