Manager - Customer Relationship Platform (Salesforce) Operations
HyderabadFull-timeMid levelPosted 6 days ago
Mid-level customer support role at Novartis ACC in Hyderabad.
About the role
This role will act as a critical bridge between country business teams (Sales, Medical, KAM) and global product teams, ensuring that local business needs are accurately represented while driving adoption of standardized Customer Relationship Management processes. The ideal candidate brings strong CRM functional expertise, deep understanding of pharma commercial operations, and the ability to influence business stakeholders and drive adoption at scale.
What you'll do
- Act as a critical bridge between country business teams (Sales, Medical, KAM) and global product teams
What you need
- Salesforce
- CRM
- Sales
- Key account management