Specialist, Insights and Strategy Delivery
GurugramFull-time2–5 yrsPosted 1 week ago
Mid-level consulting role at NPS Prism in Gurugram. Needs 2+ years and an MBA, BBA or B.Tech.
About the role
You will focus on structured data analysis, actionable insights, and compelling client-ready materials, while owning assigned client enablement, delivery, and commercial activities. Success requires analytical problem-solving, strong execution, and the ability to develop deep expertise in generating insights from NPS Prism dashboards while balancing client enablement and operations.
What you'll do
- Client insights and analytical delivery
- Analyze CX data to identify trends, performance drivers, and improvement opportunities. Structure business questions, develop storylines
- Develop compelling client-ready presentations and analytical materials that communicate findings and Prism's value
- Support client discussions and present specific analyses as needed
- Deliver bespoke data cuts and one-off analyses aligned with client priorities
What you need
- PowerPoint
- Research
- Excel
- Market research
- Problem solving
- Data analysis