Collaboration Technical Services Systems Integration Specialist
Mumbai, PuneFull-timeJunior levelPosted 2 weeks ago
Software engineering role at NTT Data in Mumbai and Pune. Needs a B.Tech, B.E. or B.Sc.
About the role
The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.
What you'll do
- Interacts with clients on site and remote to meet complex requirements of a solution
- Escalates unresolved problems and issues to the relevant third parties
- Responds to escalated client requests
- Escalates complex problems to the relevant third parties
- Writes reports and proposals and completes and maintains project documentation
What you need
- SOP writing
- CCNP
- VMware
- C