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UKG Functional Consultant

NoidaFull-time8–14 yrsPosted 4 weeks ago

Leadership consulting role at NTT Data in Noida. Needs 8+ years.

About the role

We are seeking an experienced UKG Functional Consultant with 8+ years of hands-on experience in UKG Workforce Management solutions to support an enterprise AMS engagement. The consultant will play a key role across transition, knowledge acquisition, stabilization, steady-state support, and continuous improvement .

What you'll do

  • Transition & Knowledge Acquisition
  • Participate actively in transition and knowledge transfer sessions with incumbent teams, business SMEs, and application owners
  • Review and validate SOPs, runbooks, knowledge articles, configuration documentation, known-error databases, and operational procedures
  • Perform reverse knowledge transfer and demonstrate readiness for independent application support
  • Identify knowledge gaps, operational risks, dependencies, and documentation gaps during transition

What you need

  • Stakeholder management
  • Process improvement
  • Root cause analysis
  • SOP writing
  • Test cases
  • ITIL

Good to have

  • Agile
  • Month-end close
  • ServiceNow

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