Messaging Services Advisor
BengaluruFull-timeHybrid8–14 yrsPosted 3 weeks ago
Leadership customer support role at NTT Data in Bengaluru. Needs 8+ years and a B.Tech, B.E. or B.Sc. Hybrid.
About the role
This role requires a deep understanding of M365 services, including Exchange Online, Exchange On-Premises & Hybrid servers, Microsoft Purview, Defender for O365 and MS-Teams. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and the capability to manage and optimize the use of M365 solutions to meet business needs
What you'll do
- Responsible for the overall administration, support, and maintenance of the Microsoft 365 environment
- Develop automated methods needed to implement recommended solutions
- Providing guidance and mentoring junior team members
What you need
- Office 365
- Escalation handling
- DLP
- PowerShell
- Problem solving
- Customer service
Good to have
- Azure
- Root cause analysis