Messaging Services Senior Specialist
NoidaFull-time5–9 yrsPosted over a month ago
Senior software engineering role at NTT Data in Noida. Needs 5+ years and a B.Tech, B.E. or B.Sc.
About the role
Expert on M365 services-Microsoft Teams, M365 productivity apps and SharePoint Online A customer-centric approach with a focus on delivering high-quality support. Understanding their requirements and creating a positive client experience throughout the total client journey. Individuals understand their own area and can perform all facets of their role.
What you'll do
- Support and Administration of Microsoft Teams across the organization, including integration with other Microsoft 365 services
- Monitor Teams usage, performance, and reliability, proactively addressing issues to ensure optimal service delivery
- Administer Teams policies, settings, and permissions based on business requirements and best practices
- Provide technical support and troubleshooting for Teams users, resolving issues related to chat, meetings, calls, and file sharing
- Supporting users, configuring network settings, managing user access, and setting usage policies for M365 apps Viva suite, Power Automate and Sway
What you need
- Office 365
- Power Automate