Senior Client Project Manager

About the role

The Senior Client Project / Program Manager is an advanced subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex. This role may also be involved in larger-scale programs and is responsible for delivery across multiple business areas, geographies and technologies.

What you'll do

• Leads and directs concurrent standard or complex projects and in the case of program management
• Engages with stakeholders to deliver projects from original concept through final implementation
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and…
• Manages the delivery of the project/program, including rigorous scope control and change management

What you need

• Project management
• Change management
• Problem solving

Good to have

• ITIL